- We despatch all orders as soon as possible, using the method selected by our customers during the order process. Express delivery options are available on the parts that we carry in stock in our main warehouse. If you require an express delivery option, please contact us for more information.
- Our normal carrier for UK orders is DHL. You will be issued with a tracking number when your order is dispatched, which you can use to track your package at track.dhlecommerce.co.uk.
- Please note that for UK locations that we class as remote, a different carrier may be used at our discretion.
- International orders are dispatched on a case-by-case basis, depending on the destination, parcel size and weight. Please contact us if you need a shipping quote or have any questions about delivery to your country.
- Please be aware that shipping charges for export of oversize parcels outside the UK may not be accurately displayed by our website.
- Please indicate during the order process, in the 'Order Comments' box, any special delivery requirements and we will pass this request on to the courier.
- If you have chosen a shipping method that includes tracking, the consignment number will be emailed to you as soon as your package has been booked in by our warehouse team.
Do you offer Freight Shipping Services?
Yes we do. Please see our freight shipping page for more details.
Can I use my own carrier?
Yes you can. Please select the option "Customer will arrange own transport" in the checkout system, or contact a member of the team with your requirements.