You should notify us immediately if a potential warranty situation arises (please see returns page). We will then advise a course of action. Any suspected faulty part must be returned to us together with the original invoice or proof of purchase and with as much information relating to the problem as possible. Please note that a defective part must be returned and received by us before it can be exchanged. All warranty parts are subject to a physical inspection. This may involve returning the part to our supplier to verify the fault before it can be exchanged.
Defective items are backed 100% and can be returned for exchange only.
The warranty period commences from our invoice date not from the date of installation or first use. This warranty covers defects to the part when fitted and used correctly for normal, everyday vehicle use but does not apply to parts used for any extraordinary or unusual uses such as competition, racing, rallying or parts subsequently stripped down, altered, modified or adapted etc. in any way from their original design or intended use.
Although we are, by law, liable for death or personal injury caused by our proven negligence and by The Sale of Goods Act 1979, our warranty only covers the parts in question and not to any consequential loss or cost, eg garage labour, recovery, car hire, re-delivery, parking fines etc. No claim will be validated if the failure is caused by mis-use, neglect, overheating, incorrect installation or failure of a related component.
Any part replaced or repaired under warranty, will only benefit from the balance or the cover remaining from the original purchase date. Warranties are not transferable. Acceptance of goods is deemed as acceptance of these terms. The warranties are in addition to, and do not affect your statutory consumer rights.