Available UK Time 10am - 4pm on ++44 (0) 1793 290 620 (Mon - Fri)
We're sorry to hear something isn't right. At Myton Automotive, we take customer satisfaction seriously and we'll do our best to resolve any issue as quickly as possible.
If we've sent the wrong part, please don't fit it. Contact us with your order number and a photo of what you received. We'll arrange a free return collection and dispatch the correct part immediately, or issue a full refund.
If the part doesn't fit and you ordered based on your own research, please contact us — we can check compatibility using our JLR catalogue system and help identify the correct part. Returns of non-faulty parts are subject to our standard returns policy.
If your order arrived with missing or damaged items, please contact us within 48 hours of delivery with photos of the packaging and damage. We'll arrange a replacement or refund straight away.
If your order hasn't arrived within the expected timeframe, check your tracking link first (sent by email when dispatched). If there's a problem with the delivery, contact us and we'll chase it with the courier and keep you updated.
If a part develops a fault within the 12-month warranty period, contact us with your order number and a description of the issue. We'll arrange a warranty replacement or refund. Please do not dispose of the faulty part — we may need it returned for inspection.
The quickest way to resolve an issue is to email us at support@mytonautomotive.com with:
You can also call us on +44 (0) 1793 290 620 (Mon–Fri, 10am–4pm UK time).
We aim to respond to all enquiries within one working day.